PA Jewellery - Jeweller - 05/2007-02/2017

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Designed and developed Shopify webstore, www.pajewellery.com.
• Monitored Google presence and positioning using GoogleAnalytics. Use Facebook Business and other social media streams to expand our online marketing.
• Provided documentation and training so that the least computer confident members of staff would be able to add or edit content without comprising the core functionality.
• Created product images for use in print media and website, inhouse lightbox studio and Photoshop.
• Assist customers to find the perfect piece of jewellery, either from stock, suppliers or creating something bespoke with our in-house goldsmiths.
• Provide insurance valuations and estimates for replacement or repair.
• Assess and document jewellery for repair with our workshop or external craftspeople.
• Email and telephone communications with customers and suppliers.
• In-house technical support for all aspects of technology, i.e. telephones, iPads, card payment machines.
• Update data for P.A. company’s property portfolio website http://www.paproperties.co.uk.
• Created an iPad data collection form/app for use at wedding fairs.
• Represented PA Jewellery as an exhibitor and attendee.

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